VSMART SOLARTECH PRIVATE LIMITED (“we”, “our”, “us”, or “the app”) provides the VSmart SolarTech mobile application, which is used by customers and technicians to manage solar product enquiries and complaints.
This Privacy Policy explains how we collect, use, and protect user data. By using the VSmart SolarTech app, you agree to the terms described in this policy.
Customers create enquiries on our official website. We collect and display the following enquiry details inside the app:
This data is used only to verify the product and enable future complaint services.
Users log in using:
These credentials are generated earlier during enquiry or registration on our official website. The app does not allow new account creation or signup.
Customers who have purchased a registered product can raise complaints only for their own product. We collect:
Technicians can log in and view only the complaints assigned to them by the admin. We collect:
VSmart SolarTech strictly does not:
100% of user data is handled internally and remains within our secured system.
The VSmart SolarTech app does not contain any third-party links.
If, in any case, a third-party link is found or accessed, users are advised to review the privacy policy of the respective third-party service, as we are not responsible for their content or data practices.
The app requests only essential permissions required for its core functionality:
No unnecessary permissions are requested.
We follow industry-standard security practices, including:
We take user data protection seriously and apply strict security controls.
VSmart SolarTech is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Any changes will be reflected on the Google Play Store listing.
If you have any questions about this Privacy Policy or your personal data, please contact us:
